Seoul D&S

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Privacy Policy

Personal Information Collection and Usage Agreement

Seoul D&S Co., Ltd. (hereinafter referred to as the 'Company') collects the following personal information to use customer support services
1. Required items to collect personal information
  - Name, mobile phone number, email address, IP, country of residence, access region, local time zone, ISP company, product serial number
2. Purpose of personal information use
  - The "Company" uses the collected personal information to identify existing customers and provide customized languages or services according to the customer's current location.
  - The "company" may collect the anonymized personal information of customers, then create statistical data and use it to analyze usage trends.
3. Personal information retension and disposal
  - In principle, the "Company" uses and stores the personal information of customers who have been consented to for the necessary period as follows. In addition, when the retention period arrives, the information will be destroyed without delay.
    : Personal information collected during telephone and website inquiry: 5 years
    : Personal information collected for inquiries of product exchange/refund, and consumable purchase: 5 years
    : Personal information collected when inquiring thru our websites: 3 years
  - In addition to personal information, technical support service and consultation contents, purchased product information, and some log information may be stored in a form that cannot identify individuals for statistical and service improvement purposes.
    However, according to the relevant laws and regulations in Korea, such as the Commercial Act, the Framework Act on National Taxes, and the Consumer Protection Act in Electronic Commerce, etc. . In this case, the "Company" uses the personal information stored only for the purpose of storage, and the retention period and retention items are as follows.
    : Records on contract or subscription withdrawal, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
    : Records on payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
    : Records on handling consumer complaints or disputes: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
    : Records on proof of tax payment: 5 years (Basic Law on National Taxes)
    : Personal information included in slips or similar documents: 5 years (commercial law)
    : Name, phone number, etc. required to confirm "user" when providing communication confirmation data: 12 months (Communication Secret Protection Act)
    : In the event of a dispute between the "company" and the customer, such as a civil complaint or litigation, if the dispute is not resolved within the retention period: Until the dispute is resolved
4. Information on the right to refuse consent and disadvantages for non-consent
  - As a subject of information, the customer has the right to refuse consent to personal information, and in case of non-consent, it is not possible to inquire about using the service through this screen.

5. Subject to restrictions on use
  - Children under the age of 14 are not allowed to apply for service or purchase consumables.

Do you agree to the collection and use of personal information as above?

I agree to the Privacy Policy and continue to receive inquiries I do not agree to the Privacy Policy

Address

(14119) 13, Heungan-daero 49beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do, Republic of Korea

Contact

+82-31-427-3400

Email

sales@sdskorea.com

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